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"Excellence in Internet Service"



P.O. Box 983, Wilbraham, MA 01095-0983
(413) 599-0399   Sales@Excell.Net
We make doing business on the web easy!
 


 

Website Content Help and F.A.Q.



Current System Status - The operating status of Excell.Net's system and servers.
Logon Support - How to set up your internet connection with an Excell.Net account, and assistance for difficulties with logging on to the internet and maintaining a connection.
DNS Support - If you receive a message indicating a server can not be found, the problem may be a DNS problem. Read here for a troubleshooting list and solutions.
Email Support - How to set up email accounts and troubleshooting.
Technical Support - How to contact Excell.Net should these help documents not resolve or cover your computer problem.
Excell.Net Newsletter - Find out what's new at Excell.Net!

Here also are some helpful links to deal with your computer's technical problems, or to get your vital internet products up to date. Keeping your programs up to date and you computer safe against viruses will go a long way in eliminating problems.

For Windows95 users
http://www.microsoft.com/windows95/downloads/

For the lastest virus notifications
http://securityresponse.symantec.com/

Microsoft Downloads
http://www.microsoft.com/downloads/search.aspx?displaylang=en

Keeping your Microsoft products up to date
http://v4.windowsupdate.microsoft.com/en/default.asp

Keep your Microsoft Office Products up to date
http://office.microsoft.com/productupdates/

We recommend Norton Anti-Virus software and that you keep the virus definitions up to date.
http://www.symantec.com/

Download the newest Netscape Browser
http://channels.netscape.com/ns/browsers/default.jsp






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