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"Excellence in Internet Service" P.O. Box 983, Wilbraham, MA 01095-0983 (413) 599-0399 Sales@Excell.Net |
We make doing business on the web easy!
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Home Domain Registration Website Development Website Hosting E-Commerce Services Consulting Services Search Engines News & Info Services National Dialup Access About Excell.Net Terms & Conditions Contact Us Help and FAQ |
Terms & ConditionsExcell.Net will invoice accounts as of the 1st day of each month or payment period. Business account invoices will be e-mailed or sent via fax. Invoices are not issued for personal accounts unless a 1 year prepayment is requested. All Personal Internet Access accounts are billed monthly by credit card or prepaid for 1 year by check or credit card. All Level 1 Business accounts paying by check are required to pay quarterly. No refunds are issued on prepaid accounts. Payment: Payments are due on the first of each payment period. Accounts are past due if payment is not received by the 15th of the payment period. Overdue accounts are subject to suspension. Overdue accounts will be charged a minimum of a $5.00 late charge and may be assessed a reinstatement fee if the account is suspended. Accounts with overdue invoices of more than $100.00 or with payments delinquent for more than 30 days, will have all services suspended. Suspension does not remove the customer's responsibility to pay fees due through the day of suspension. Customer agrees to pay collection and legal fees incurred by Excell.Net when collecting on delinquent accounts. Returned Check Fee: Excell.Net will charge $25.00 for each returned check. Declined Credit Card Payments: Excell.Net will charge $7.50 each time a credit card payment is declined. It is the customer's responsibility to inform Excell.Net of any changes to their credit card account we have on file (i.e.: new account numbers, new expiration date, change of address, name change, etc.). Please send this information by email to administrator@Excell.Net. Cancellation policy: Cancellation must be made in writing and sent by email to administrator@Excell.Net or US mail to Excell.Net, P.O. Box 983, Wilbraham, MA 01095-0983 at least 1 month prior to the customer's next billing date. No refunds are issued on canceled accounts. Customer agrees to use services and software at their own risk and further acknowledges that Excell.Net and its affiliates shall not be liable to customer or third party for indirect, special, incidental, punitive or consequential damages (including without limitation, lost profits or damages from loss of use of data) arising out of or in connection with any services provided by Excell.Net or its affiliates. Customer agrees to exempt Excell.Net and its affiliates from all liability relating to any information obtained on the Internet, including the accuracy, quality, offensiveness or sexual explicitness. Excell.Net and its affiliates does not block customer access to any of these materials. Information will be provided, on request, to the customer about actions that may be taken to address this issue. Excell.Net will bill unauthorized user's of Excell.Net's services $5,000.00 (five thousand dollars) for each and every occurrence. |