Setting Up A New Email Account

What to do if you have email problems!

• Verify your computer is connected to the Internet.
• Verify your DNS settings are valid.

• Set Incoming (POP3) server to: mail.excell.net
• Set Outgoing (SMTP) server to: mail.excell.net
• Set Account name to: email_name@excell.net (as provided in your account setup information)
  Business clients should use their domain name in place of "excell.net".
• Set (email) password to: password (as provided in your account setup information).

• Open Outlook Express
• Click on Tools
• Click on Accounts
• Click on Mail
• Highlight your email account
• Click on Properties
• Click on Servers and verify the following settings:
• My incoming mailserver is a POP3 server
• Incoming mailserver: mail.excell.net
• Outgoing mailserver: mail.excell.net
• Account name (full email address, all lower case) - provided to you by Excell.Net
• Password (case sensitive) - provided to you by Excell.Net
• Check box to remember password
• Check the box for My outgoing mailserver requires authentication
• Click on Settings
• Choose: Use same settings as incoming mailserver
• Click Ok
• Click Ok
• Close

If you are using Netscape Mail
We recommend you download and install the newest version of Netscape from http://www.netscape.com.

• Open Netscape Mail
• Click on Edit
• Verify your account name is entered as your full email address in lower case
• Click on Mail &Newsgroup Account Settings
• Click on Outgoing Mailserver and verify the following settings:
• Server name: mail.excell.net
• Check the box for "Use name and password"
• Be sure your full email address is entered for the User Name
• Click on Server Settings and verify the following settings
• Server name: mail.excell.net
• User name: your full email address in lower case should be entered